The Project Coordinator is part of the Business Team and will run, administer, and organise all project activities in cooperation with and under the direction of the Project Manager. The Project Coordinator works primarily as a liaison between the other departments and the Business Team to provide necessary communication to ensure smooth and efficient operation as well as ensuring that all members of various project teams have the resources they need. This involves assisting in not only tracking project tasks and information, such as feedback from clients, quality assurance groups, or the technical team but also the status of team needs such as supplies and assist with non-technical quality assurance tasks, as needed. While not technical in nature, the Project Coordinator is expected to have a decent understanding of technical tasking and software development to better facilitate the responsibilities of the job.
Requirements
- Associate's degree, technical and/or business related field preferred
- 2+ years experience in a Technical Field, Software Development/Engineering preferred
- 2+ Years experience in a leadership position, Project Management related preferred
Responsibilities
- Updating timetables, schedules, and progress reports
- Liaison with development, project management, and customer support
- Working with the quality assurance team to verify end-user expectations
- Manage a support desk for tier 3 tickets and coordinate resolutions with quality assurance team
- Sorting and filing important documentation
- Setting up design/production meetings
- Distributing project updates
- Facilitating team communication
- Responsible for ensuring that all scheduled progress reports are collected in a timely manner and any timetable changes are communicated
- Assist in preparing reports and data collection for analysis.
- Assist in the creation of strategies for easier and effective execution of projects
- Track tasks assigned to project workers
Skills and Qualifications
- Clear communicator (written and verbal)
- Ability to focus on deadlines and deliverables
- Ability to work independently, sometimes with ambiguous guidelines/direction, and ask questions when appropriate
- Business process understanding
- Excellent skills with Google Drive/Docs (preferred) or Microsoft Office (Word, Excel, PowerPoint primarily)
- Experience with Project Tracking and Management Software and Processes preferred
- Atlassian products preferred (e.g. JIRA, Confluence or Wiki)
- Experiences in quality management software and processes preferred